Windflower Vein & Vascular ("we", "us", or "our") is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including Quebec's Act respecting the protection of personal information in the private sector (Law 25). This Privacy Policy describes what personal information we collect through this website, why we collect it, how we use it, and what rights you have over it.

This policy applies to the website at https://windflowerveinandvascular.ca. It does not govern patient health information collected through clinical or administrative channels, which is subject to separate health information privacy policies and provincial health information legislation.

Who We Are

Our website address is https://windflowerveinandvascular.ca. We are based in Canada.

Our Privacy Officer

We have designated a person responsible for privacy compliance. If you have questions about this policy or wish to exercise your rights, please contact our Privacy Officer:

Privacy Officer, Windflower Vein & Vascular

Phone: (403) 220-9353

Email: hello@windflowerveinandvascular.ca

Website: https://windflowerveinandvascular.ca

What We Collect and Why

We collect only the personal information necessary for the purposes identified below. We do not collect more than we need, and we do not use your information for purposes other than those described here.

Cookies

Cookies are small text files placed on your device by your browser. We use cookies for the following purposes:

Login and session cookies (functional)

When you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded Content from Other Websites

Pages on this site may include embedded content from third-party platforms such as videos, images, or articles. Embedded content behaves as though you have visited those external websites directly. Those platforms may collect data about you, set their own cookies, embed additional third-party tracking, and monitor your interactions with the embedded content, including if you are logged in to their service. We do not control these third parties and encourage you to review their privacy policies independently.

Who We Share Your Information With

We do not sell your personal information. We share it only in the following limited circumstances:

• Spam detection service: Visitor comments may be checked through an automated spam detection service. This may involve sharing comment content and associated metadata.

When your information is transferred to service providers outside Canada, we take reasonable steps to ensure those providers handle your information in a manner consistent with Canadian privacy principles. However, once transferred, your information may be subject to the laws of the jurisdiction where it is processed.

How Long We Retain Your Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Cookies: Retained for the specific durations described in the cookies section above, after which they expire automatically.

Your Rights

Under PIPEDA and applicable provincial legislation, you have the following rights regarding your personal information:

• Right of access: You may request a copy of the personal information we hold about you.
• Right to correction: You may request that we correct inaccurate or incomplete personal information.
• Right to deletion: You may request that we delete personal information we hold about you. We will comply unless we are required or permitted by law to retain it (for example, for administrative, legal, or security purposes).
• Right to withdraw consent: Where our collection of your information is based on consent, you may withdraw that consent at any time by contacting our Privacy Officer. Withdrawing consent may mean we can no longer provide the service or functionality associated with that information (for example, displaying your comment).
• Right to data portability (Quebec residents): If you are a resident of Quebec, you may request that we provide your personal information in a structured, commonly used technological format.

To exercise any of these rights, please contact our Privacy Officer using the information above. We will respond within 30 days. If we need more time due to the complexity of your request, we will notify you of the extension.

If you have an account on this site or have left comments, you may also use the export tool available in your account to receive a file of the personal information we hold about you.

How We Protect Your Information

We use appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, loss, or destruction. These include secure server configurations, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

In the event of a privacy breach that poses a real risk of significant harm to individuals, we will notify affected individuals and report the breach to the Office of the Privacy Commissioner of Canada as required under PIPEDA.

How to Make a Complaint

If you are not satisfied with how we have handled your personal information or your privacy rights request, please contact our Privacy Officer first so we can attempt to resolve the matter.

If the matter is not resolved to your satisfaction, you have the right to file a complaint with:

• The Office of the Privacy Commissioner of Canada (OPC): www.priv.gc.ca | 1-800-282-1376
• Quebec residents may also contact: Commission d'accès à l'information du Québec (CAI): www.cai.gouv.qc.ca | 1-888-528-7741

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after a policy update constitutes acceptance of the revised terms.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:

Privacy Officer, Windflower Vein & Vascular

Phone: (403) 220-9353

Email: hello@windflowerveinandvascular.ca

Website: https://windflowerveinandvascular.ca

This is provided for informational purposes and does not constitute legal advice. Privacy requirements under Canadian federal and provincial law continue to evolve. We recommend this policy be reviewed periodically by a qualified privacy lawyer.